Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is from 14:00 and check-out is by 10:00. Early check-in or late check-out can be arranged on request, subject to availability.

Question 2

Is breakfast included?

Accepted Answer

Yes. A complimentary breakfast is included for every guest, every morning of your stay.

Question 3

How do I pay?

Accepted Answer

You can pay in TZS or USD by CRDB Bank transfer, M-Pesa, M-Pesa LIPA number or cash on arrival. Payment instructions are shown at checkout.

Question 4

When is my booking confirmed?

Accepted Answer

Your request holds the dates for 2 hours. Once our team approves it and verifies your deposit, you receive a confirmation email with your reservation reference.

Question 5

Do you offer airport transfers?

Accepted Answer

Yes — we arrange pickups and drop-offs at Kilimanjaro International Airport. Add it as an extra service during booking.

Question 6

Is Rafiki Place good for Kilimanjaro climbers?

Accepted Answer

Absolutely. Many guests stay with us before and after their climb. We offer laundry, early breakfasts and secure luggage storage.

Question 7

Can children stay?

Accepted Answer

Children are very welcome. Each apartment lists its child capacity; please enter children's ages when booking.

Question 8

Is there parking and Wi-Fi?

Accepted Answer

Free secure parking within our gated compound and free Wi-Fi throughout the property.

Frequently asked questions.