Information we collect
- Contact details you provide: name, email address, phone number.
- Booking details: dates, guests, children's ages, services and special requests.
- Payment references (we never store full card or mobile-money PINs).
Privacy policy
Your data, respected.
How we use it
- To process and confirm your reservation and payments.
- To send booking confirmations, reminders and updates.
- To improve our services and respond to your enquiries.
Sharing
- We never sell your data.
- We only share information with trusted providers needed to run your booking (e.g. payment and email services).
Security & retention
- Your data is stored securely with encrypted connections and restricted staff access.
- We keep booking records only as long as required for legal and accounting purposes.
Your rights
- You may request access, correction or deletion of your personal data at any time by emailing reservations@rafikiplace.com.
Last updated 2026. Questions? Email reservations@rafikiplace.com.
